To find out if you made the right decisions about the content on the site, products included and where you are present on and off line you need to analyse your success rate for each of these things. This is where analysing the data in your ecommerce and marketing software comes into play.
How to Use Customer Analytics To Improve Your eCommerce Marketing...One of the primary reasons why analytics are so important is the fact that they help you channel your resources more effectively. As a small-to-medium eCommerce store, you probably don’t have infinite resources and time for your marketing efforts, which means you need to understand what’s bringing you the best results and focus your attention on that.
Without specific knowledge about what’s working, you might find yourself spending most of your budget on approaches that aren’t delivering or aren’t even well-suited for the audience you’re trying to attract.
Another important benefit of analytics in eCommerce is the ability to steadily gain an advantage over the competition. Every usable insight that you can gain gives you knowledge that others in your marketplace don’t have, helping you make informed decisions and attract customers that others fail to convert...
What are you using to analyse your customers?