Vancouver social-media management company Hootsuite buys Sparkcentral to boost SaaS capabilities...Hootsuite said that this deal will enhance its digital customer engagement through channels such as Instagram, Facebook Messenger, Twitter, WhatsApp, WeChat, SMS, and Chat.
It described Sparkcentral's core "as an automated message distribution platform, complete with virtual agent functionality for a highly efficient customer care workflow"...
Hootsuite buys Sparkcentral
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Hootsuite buys Sparkcentral
This was in our local newspaper.
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